We pride our self on a company that is up front and completely transparent from our warehouse / partners with description and our shipping times to products final destination. All of our items are highly screened for any faults.
Every purchase is as “final sale.” We do not allow refunds for non-defective products due to various hygiene purposes except if the item is broken or faulty. Upon findings, refunds are conducted on a case-by-case review for products damaged or faulty and are the sole discretion of 360ringlights.com.
If damage occurs to the product during shipping, you can request an exchange. Please take a photo of the damaged instantly with a clear description of the malfunction and submit it to us via info @ 360ringlights.com but such an exchange must occur within 14 days of receiving the product. Our team will try to email you to help you select your replacement in the process within 24 hours.